Effective date: 30 June 2025

1. Who We Are

This website is operated by ETSI Architects, a design practice based in Kardamyli, Greece.

Contact details:
ETSI Architects
Kardamyli High Street, Kardamyli 24022, Greece
Email: info@etsi.design

For the purposes of this policy, ETSI Architects is the “Data Controller” under applicable data protection legislation, including the General Data Protection Regulation (GDPR) (EU 2016/679).

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Contact information (such as name, email address, phone number)

• Information submitted via forms (such as project inquiries)

• Technical data (including IP address, browser type, device data, and cookies)

• Usage data (such as pages visited and interactions with the website)

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

4. Use of Cookies

Our website uses cookies to ensure functionality, security, and a better user experience. Where required by law, we ask for your consent before placing non-essential cookies.

You can manage cookie settings through your browser. Please note that disabling cookies may affect your experience on our website.

5. How We Use Your Data

Your data is used to:

• Respond to requests and communications

• Improve our services and website

• Ensure website functionality and security

• Comply with legal obligations

We do not sell or rent personal data to third parties. Data may be shared with trusted service providers (e.g. website hosting, email services) under data processing agreements compliant with GDPR.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or to comply with legal and regulatory obligations.

7. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Request correction or deletion of your data

• Restrict or object to certain types of processing

• Withdraw your consent (where applicable)

• Request data portability

To exercise any of these rights, contact us at info@etsi.design.

8. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. These include secure servers, encrypted communications (SSL), and restricted access controls.

9. International Data Transfers

We do not knowingly transfer your data outside of the European Economic Area (EEA). Where third-party services are used (such as hosting or email services), we ensure that adequate safeguards (e.g. Standard Contractual Clauses) are in place.

10. Complaints

If you believe your rights under GDPR have been violated, you may lodge a complaint with the Hellenic Data Protection Authority (HDPA) or your local supervisory authority.

HDPA contact: www.dpa.gr

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the date of the last update. Please review it periodically.